How it works and what you get

Everything you need to understand what happened, and communicate better next time.

Every feature exists for one reason: to turn what you couldn't see in the moment into insight and guidance you can act on.

Generic AI vs. Conversophy

Pasting a transcript into a generic chatbot gives you one pass of text: no separate step for recognising patterns, no timeline, no per-speaker communication patterns with direct quotes and evidence-strength indicators. A single ungrounded pass can hallucinate, so results are hit-and-miss.

With Conversophy, your conversation goes through a rigorous process: pattern recognition first (Expert Engine), then a timeline of how it unfolded, communication patterns, dynamics, and role-specific reports with personalised guidance, so every finding (and every recommendation) is traceable to the conversation, not a single block of text you can't check.

Smart Upload

Bring any conversation. Conversophy handles the rest.

Upload an audio recording, a document, or plain text. Conversophy reads the file, identifies the speakers, and structures the conversation before analysis begins. Recordings are transcribed automatically; existing transcripts and chat logs are parsed and speaker-labelled; or simply paste the text. You can review and correct the transcript before anything runs, so nothing depends on a perfect import.

Supported formats

Audio recordings mp3, m4a, wav, ogg, webm
Documents docx, pdf, rtf, txt
Subtitles / transcripts srt, vtt
Chat & message logs Exported or saved as text
Email eml, msg, or pasted
Paste text Any plain text or chat log

Available in English, Spanish, German & French

Expert Engine

Before Conversophy writes a single word, every utterance is examined across 54 interaction categories.

The Expert Engine reads your conversation through many lenses at once. A holistic pass first captures the emotional arc, the themes, and how the tone shifts; then it works through the conversation in overlapping segments, examining every exchange across 54 interaction categories: weighing the words, the likely intent, the structure, and the state of the conversation at that moment, not just keywords. Every finding is confidence-scored and tied to a timestamped moment, so each later insight is specific rather than generic.

How the Expert Engine reads

1

Holistic read

Emotional arc, themes, and tone shifts across the whole conversation

2

Overlapping segments

A close reading in overlapping passes, so nothing falls between sections

3

54 interaction categories

Every exchange examined: feedback, repair, escalation, avoidance, and more

4

Multi-dimensional check

Words, likely intent, structure, and conversational state weighed together

Verification

Findings that don't hold up are set aside, not shipped.

Conversophy doesn't take its first impressions at face value. Every significant finding, especially anything safety-related or emotionally sensitive, is re-examined: does it hold up under closer scrutiny, could there be an alternative interpretation, is there enough evidence to include it with confidence? Findings that don't survive this check are quietly set aside. What reaches you has been weighed from several angles, not merely detected.

Every significant finding is tested

Verified (included)

Holds up across multiple dimensions of evidence and the full conversational context.

Re-examined

Checked for alternative readings (sarcasm, irony, indirect speech) before it counts.

Set aside

Doesn't survive scrutiny, quietly left out before it reaches your report.

Narrative Timeline

The story of your conversation, phase by phase, as it actually unfolded.

Not your interpretation of what happened. Not theirs. The Timeline reconstructs the conversation as a sequence of phases, each named for what actually happened in it, from the opening exchange through the turning points to however it resolved (or what was left hanging). So you can see exactly where things shifted, and why. You can read it in the app, step through it in Slideshow mode, or take it away as a standalone report, auto-generated and downloadable.

Narrative Timeline

1
Measured Opening 0:00–3:30

Sarah opens with feedback on the missed deadline; Tom listens with visible hesitation. Tension is present but contained…

2
The Escalation 3:30–4:30 Turning point

A misunderstanding about ownership tips feedback into accusation — "I need a name and a date." [4:22] The register hardens…

3
Criticism & Defensiveness 4:30–7:00

Each round of criticism draws a defensive reply; the loop feeds itself and the original issue slips out of view…

4
Cooling & Next Steps 7:00–end

A repair attempt lands, the heat drops, and the two agree a concrete follow-up on the deadline…

Phases named for what actually happened, so you can see exactly where things shifted.

Communication Patterns

How each person communicates under pressure. At ease. And everything in between.

Communication and processing styles, action orientation, stress patterns, relational orientation, and emotional regulation. Six dimensions per speaker, each backed by direct quotes, with evidence-strength indicators showing how clearly each one comes through. Every read reflects how each person communicated (based on what was said, and how and when they said it), never sweeping generalisations that mistake behaviour in the moment for who someone is.

S

Sarah

Communication Style

Direct / LiteralStrong pattern

Processing Style

Analytical / Evidence-DrivenModerate pattern

Action Orientation

Decisive / DriverStrong pattern

Stress Pattern

ChallengerModerate pattern

Relational Orientation

Pragmatic / Action-CaringModerate pattern

Emotional Regulation

Steady / ComposedModerate pattern

Synergies & Friction

Where communication patterns align, and where they can clash.

Synergies & Friction maps how each speaker's communication patterns interact: where they reinforce each other, where the same difference both helps and strains, and where they pull in different directions. Synergies are combinations that complement each other constructively. Productive tensions are dialectical pairs: the very difference that creates friction can also be a strength, so each is named on both sides. Friction points flag the combinations most likely to cause misreads or frustration, not because either pattern is wrong, but because they naturally pull apart. Recognizing the dynamic is the first step to navigating it.

Synergy

Action Orientation ↔ Emotional Regulation

Moderate pattern

Sarah (Decisive / Driver) · Tom (Adaptive / Contextually Flexible)

Sarah pushes for closure and clear ownership; Tom flexes to fit the moment. Her momentum gives decisions shape, while he keeps the process from turning rigid.

Productive tension

Processing Style ↔ Relational Orientation

Moderate pattern

Sarah (Analytical / Evidence-Driven) · Tom (Encouraging / Affirming)

Strength: thorough meets humane

Challenge: data-first vs. warmth-first

Friction

Stress Pattern ↔ Stress Pattern

Moderate pattern

Sarah (Challenger) · Tom (Conflict-Avoidant / Withholder)

Sarah presses and challenges when tension rises; Tom goes quiet and withdraws, a combination that reliably extends disagreements past resolution.

Dynamics

The numbers that reveal what words can't.

Talk time, interruptions made and received, speech rate, filler words, softener rate, acknowledgments, questions, and tone sentiment, visualised per speaker as a quantitative dashboard. Turns the subjective impression of 'I barely got a word in' into an objective measurement you can act on. For email or text threads, the display automatically adapts: timing metrics are hidden, turns become messages, and the analysis focuses on what's measurable in async communication.

Metrics tracked

Talk time share (%)
Interruptions made / received
Speech rate (WPM)
Filler words (per 100 words)
Questions asked (%)
Overall tone sentiment
Softeners / hedge rate
Acknowledgments (backchannel rate)
Avg turn length
Long pauses
Total words & turns
Async-aware (text / email)

Context & Configuration

Tell Conversophy exactly what matters, before it runs.

Before any analysis or report writing begins, you describe the conversation: the topic, the emotional stakes, and any additional context. You can type your context notes or dictate them using voice-to-text. This step calibrates every finding to what you actually need from your reports and guidance, and gives Conversophy context it couldn't derive from the conversation alone.

Conversation topic

Performance review that escalated, discussing a missed deadline and team impact

Emotional stakes

RoutineTenseHeatedCrisis
Voice-to-text available for additional context

Auto-Suggested Settings

Conversophy recommends the best settings, across all four dimensions.

After your context is set, Conversophy recommends the highest-confidence Focus Areas, Interaction Patterns, Skills, and Practices across all four configuration dimensions. Each recommendation comes with a confidence score and a short, evidence-grounded reason it was chosen, so you can see the thinking before you decide. You review every recommendation before accepting, and can swap any individual item from a full alternatives list while keeping the others. Nothing runs until you approve it.

Auto-suggested — review & approve

Focus Areas

Resolve conflict

high

Criticism–defensiveness cycles dominated the exchange.

Swap · 12 alternatives

Improve communication

high

Set boundaries

medium

Interaction Patterns

Criticism–Defensiveness Loop

high

Each round of feedback drew a defensive reply — a self-reinforcing cycle.

Swap · 4 alternatives

Harsh startup

medium

Repair attempts

medium

Skills

De-escalate conflict

high

Tom escalated once under pressure — the edge is staying regulated when challenged.

Swap · 6 alternatives

Active listening

high

Make clear requests

medium

Practices

Pause & reset after heat

high

Several exchanges heated quickly with no reset between them.

Swap · 8 alternatives

Name the need

high

One thread at a time

medium

Every recommendation is confidence-scored and explained — accept, or swap any item from the full list.

The full picture

28 focus areas. 33 interaction patterns. 33 skills. 32 practices. All calibrated to your situation.

The analysis calibrates automatically to your chosen focus. Same conversation, different lenses.

Core

Improve Communication

Clarify, listen, and make clear requests.

Maintain / increase connection

strengthen relationship bonds

Resolve Conflict

de-escalate + repair

Repair & Reconnect

after a rough patch

Set Boundaries

clear limits, kind wording

Make a Decision

surface options & align

Feedback Talk

give/receive feedback well

Safety-First

protect, document, and plan

Intentional

Motivate & Inspire

Energizing someone toward a goal or possibility

Sell or Pitch

Persuading someone to adopt an idea, plan, or proposal

Direct & Delegate

Assigning tasks, setting expectations, or giving clear direction

Mentor & Guide

Supporting someone's growth through experience-based guidance

Educate & Explain

Teaching concepts, building understanding, or clarifying ideas

Support & Comfort

Holding space for someone's feelings without trying to fix

Build Trust

Creating or restoring reliability, safety, and mutual confidence

Debrief & Reflect

Looking back on a shared experience to extract meaning and lessons

Enable Collaboration

Strengthening how a team works together — shared ownership, constructive disagreement, psychological safety

Situational

Intimacy & Connection

deepen romantic bonds (Romantic roles only)

Coach / Facilitator Feedback

your skills and style as a coach/facilitator

Teaching

impart knowledge, support understanding, and pace learning

Facilitation

guide individuals and groups to achieve outcomes of their choosing

Parenting / Co-parenting

guidance vs autonomy

Workplace Dynamics

boss/peer/direct report nuances

Negotiation / Persuasion

ask, frame, and land agreements

Group (3+)

airtime balance & turn-taking

Cross-Cultural Clarity

style/language misreads

Coordinate & Plan

Aligning on logistics, next steps, or shared responsibilities

Navigate Change

Working through a major transition or life change together

Safety-First: a dedicated standalone mode

Safety-First runs independently of all other focus areas. When selected, it becomes the sole lens for the analysis, focused on protection, documentation, and planning. It cannot be combined with other focuses.

Every item above is available through Auto-Suggestions, confidence-scored and swappable.

Deep Insights

The flagship report: what happened, why, and what to do about it.

The Deep Insights Report is the primary analysis: a structured walk through the conversation, divided into named sections: from How the Conversation Unfolded and What Got in the Way to Responsibility & Impact, Next Steps You Can Try, and ready-to-use Phrases for Tough Moments. The analytical sections are grounded in direct quotes with timestamps, so you can see exactly what was said, when, and why it matters. A collapsible section sidebar lets you jump to any part instantly, and you can read it as a flowing document or step through it section by section in Slideshow mode. The report ends with Recommended Resources: curated reading matched to your specific conversation dynamics. It's assembled from the verified findings, the Timeline, and each speaker's profile, woven together with your chosen focus areas, patterns, skills, and practices. The number of possible configurations runs into the quintillions, so no two reports are ever the same.

Section: How the Conversation Unfolded

The conversation opened with measured tension on Sarah's side and visible hesitation from Tom. The pressure point emerged at the 4-minute mark, where a misunderstanding about ownership triggered a shift from feedback to accusation.

"I need a name and a date — that's all I'm asking."4:22 — escalation pattern: harsh startup.

Report features

Section sidebar — Collapsible left panel, jump to any section instantly
Document / Slideshow toggle — Read as a document or step through section by section
Transcript sidebar — Click any [MM:SS] timestamp to view that moment in the transcript
Recommended Resources — Curated books and articles, each with a relevance explanation

This is an excerpt. The full report covers multiple named sections.

Speaker Reports

Not one report for everyone. One per person: coaching they read themselves, guidance for whoever's helping them, or both.

Each speaker can receive their own Growth Insights Report (written for them to read: coaching-style, first-person, actionable) and a Speaker Guidance Report (written for whoever's supporting them: how to reinforce their strengths, where to help them grow, and ready-to-use scripts for giving feedback). Any analysis can also produce an Evidence Report: the complete, timestamped record of what was said and how each observation was read. For conversations with coalition groups, team-level reports are generated for each group.

Growth Insights

Written for the speaker to read

Speaker Guidance

Guidance for whoever's supporting them

Evidence Report

On demand: timestamped quotes and how each observation was read

Team Growth Insights

For coalition groups (3+ speakers)

Team Speaker Guidance

For coalition groups (3+ speakers)

Outside Party Mode

Reviewing a conversation you weren't part of? The whole analysis reframes for you.

When you set the audience to Outside Party, Conversophy rewrites the analysis for a professional reviewing the conversation from the outside, rather than a participant in it. The language, focus, and recommendations calibrate to your role, across clinical, organisational, educational, pastoral, and legal review contexts, so a clinical supervisor gets a developmental read, a mediator a neutral both-sides view, and a legal adviser evidence-grounded observations. It stays advisory: it surfaces patterns and context to inform your judgement, and does not diagnose anyone, establish disputed facts, reach legal conclusions, or replace your professional judgement.

Situation Report

A broad, objective map of the conversation and its context

Evidence Report

Each observation linked to timestamped quotes, with the interpretation and confidence behind it

Speaker Guidance

Per-speaker and role-calibrated, shareable with your client

Role-calibrated framing

Clinical, organisational, educational, pastoral, or legal

Accountability Focus

Every analysis is built around responsibility and impact.

The analysis runs in Responsibility mode, focused on accountability. It traces who initiated what, who escalated, who attempted repair, and what impact each action had, so you can see your own part clearly and what to do differently next time. Every finding is grounded in timestamped evidence from the transcript, so nothing is asserted without proof.

Responsibility Mode

Always On

Accountability-focused: who initiated, who escalated, who attempted repair, and what the impact was.

Emotional stakes

RoutineTenseHeatedCrisis

Safety-First Mode

For conversations where wellbeing or safety is a concern.

When a conversation involves coercion, threats, or intimidation, Safety-First mode replaces communication coaching with a protective approach. It's written for you and you alone, never the other party, and it never treats abuse as a two-sided communication problem. Because it stays grounded in what was actually said, it remains honest about everyone's part and focuses on whoever is most at risk. It runs independently of all other focus areas and is never combined with them.

Safety-First isn't here to improve a conversation. It's here to help you make sense of what's happening and stay safe.

Minimal engagement strategies
State non-negotiables clearly
Limit channel and topic
Pause and end safely
De-escalate without engaging
Document neutrally
Re-engage only with consent

See the full walkthrough, or explore the use cases.

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